CONSUMER PRIVACY POLICY
INTRODUCTION
Part 573, Chapter V, Title 12 of the Code of Federal Regulation (Privacy
of Consumer Financial Information) restricts the use of Consumer
Financial Information and requires that certain disclosures be provided
to consumers and customers.
The Fair Credit Reporting Act was implemented to assure fair, accurate
and timely reporting of credit information. Among other provisions, the
Act directs users of credit information as to the limitations of sharing
information. There are other laws such as the Right to Financial Privacy
Act that describes how and under what conditions financial institutions
are obligated to provide an individual’s records to government agencies
or the Bank Secrecy Act that describes under what circumstances
suspicious activity must be reported.
POLICY
It is the policy of Mann Financial Inc. dba. Mann Mortgage and all its
operating divisions, to respect the privacy of persons seeking
information or services from us. Mann Mortgage employees are to
keep customer information confidential. Mann Mortgage seeks to abide by
the laws and regulations governing access to customer activity.
Mann Financial Inc. dba. Mann Mortgage recognizes how important it is
to our customers that sensitive information remain confidential. Our
employees have been directed to abide by a comprehensive Consumer
Privacy Policy. Mann Mortgage has never sold customer lists to outside
companies. Mann Mortgage has no plans to share information with any
companies outside of Mann Mortgage’s immediate family of companies
except as otherwise permitted by law.
A. Categories of Information We Collect
We collect non-public personal information about you from the following
sources:
*Information we receive from you on applications or other forms.
*Information about your transactions with us, our affiliates, or
others; and
*Information we receive from a consumer reporting agency
B. Web Site Privacy
www.shopthebanks.com
Persons may browse our web site anonymously. Mann Financial Inc. dba.
Mann Mortgage tracks which pages of our site are visited and we note
users’ ID (host) addresses (as all web sites do automatically), but this
tracking does not gather information about individuals. This tracking
allows Mann Mortgage to identify current usage patterns in order for us
to improve the information we provide.
Mann Financial Inc. dba. Mann Mortgage has the ability to gather
specific information from web site users only when web site users elect
to provide information to us such as in the case of users completing and
transmitting a mortgage prequalification form.
Mann Mortgage’s digital ID allows the user’s browser to verify Mann
Mortgage’s Internet identity every time a user visits our site and
insures that information users choose to send us will be delivered only
to Mann Mortgage. In addition, Mann Mortgage’s site has encryption
capabilities, making information transmissions from or to consumers
secure from third party interception.
C. Sharing Customer Information
We do not disclose any non-public personal information about our
customers or former customers to anyone, except as permitted by law.
Conducting our Business
Mann Mortgage may provide customer information to third party companies
in order for Mann Mortgage to conduct its normal business of originating
and servicing loans and acceptance of deposit and transaction accounts.
An example of this is flood insurance companies. Customer information
may be provided to assure compliance with the National Flood Protection
Act. Information on accounts at Mann Mortgage may also routinely be
reported to credit bureau agencies. Mann Mortgage may also provide
customer information to marketing companies in order to facilitate Mann
Mortgage’s own marketing endeavors.
Complying with Applicable Law
Mann Mortgage is required to comply with various laws governing consumer
information. This includes, for example, an obligation to report
suspicious activity involving consumer accounts. Another example
includes the requirement to permit access by regulators to information
in the course of routine examinations. It is the expressed policy of
Mann Financial Inc. dba. Mann Mortgage to abide by the laws and
regulations governing its operations. Mann Mortgage will report and
allow access to consumer information only within the parameters set by
the laws and regulations.
Making Available Special Products and Services
Mann Mortgage is affiliated, through common ownership, with Mann
Financial Inc.. Mann Mortgage may share information regarding our
customers’ accounts with our affiliates. For example, mortgage loan
applicants may be asked whether they are interested in receiving a quote
on insurance. Mann Mortgage will not share credit reports or third party
information with our affiliates.
D. Mann Mortgage’s Customer Privacy Principles
We restrict access to non-public personal information about you to our
employees who need access to the system your information is on in order
to perform their job. For example, a teller does not have access to
non-public personal information on your mortgage loan. We maintain
physical, electronic, and procedural safeguards that comply with federal
standards to guard your non-public personal information. We will
continue to update these safeguards as technology changes occur.
In recognition of the high level of trust and confidence our customers
have with Mann Mortgage, the following Customer Privacy Principles have
been adopted as a guide for our officers and employees to follow in the
use of customer information.
*We recognize and respect our customer’s expectations of financial
privacy.
*We will limit the collection and use of customer information to the
minimum necessary to offer and deliver the products and services that
we provide.
*We will restrict access to customer information to authorized
employees.
*We will strive to maintain customer information as accurate, current
and complete as possible. Mann Mortgage will be responsive to
customers requests to correct errors.
*We will establish safeguard standards for the security and
confidentiality of customer information.
*We will not reveal specific information about customer accounts or
other personally identifiable data to unaffiliated third parties,
unless (1) the information is provided to help complete a customer
initiated transaction; (2) the customer requests it; or (3) the
disclosure is allowed or required by law.
*Whenever we hire other organizations to provide support services, we
will require those organizations to adhere to similar privacy
principles.
A copy of this policy will be maintained at each of our branch and loan
production offices and will be available to the public upon request.
Customers may address questions regarding privacy issues by writing to
the
Customer Service Department, Mann Mortgage, 247 Thain Rd., Suite
#104, Lewiston, ID 83501 or by telephoning 208.743.1005
Additional disclosures can be viewed at
http://www.mannmortgage.com/privacy_statement.html